TO PAY STATUS
Once order placed, it will be in "Pending" status and your order will be proceed to packing stage.
READY TO SHIP STATUS
Processing & Packing
Order placed on Mon-Fri : 1-2 days packing
Order placed on Sat-Sun : 3-4 days packing
3rd Party Logistic
Once courier pickup, estimation of delivery within 2-4 days. (Subject to their delivery arrangement)
SHIPPED STATUS (Self Tracking)
- Login to our page (My Account)
- Click "My Order"
- Click "To Ship"
- Click the Tracking Button
Once parcel is delivered, you will noticed "Delivered" status updated.
To verify all the shipping label is under your name, otherwise, contact us with photo evidence for immediate investigation. (As early as possible is highly-recommended)
If found any damage to the parcel received, inform us within 2 days and provide photo evidence for immediate investigation. (As early as possible is highly-recommended)
*HIGHLY RECOMMENDED to take photo immediately after received parcel BEFORE unbox*
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